FAQ

There are several possible causes: The amount of engraving medium in the machine may be too little or too much. The ideal level is when flattened out, the medium should be about level with the nut that holds the pick up pipe into place. (the pick up pipe is located down the right hand side inside of the hopper). There may be a hole, or holes somewhere in the pipework between the engraving gun and the pick up pipe, or even in the pick up pipe itself. The pick up pipe may be in the wrong... Read more

If you use the machine regularly the following routine should be carried out daily: Firstly, switch the machine off at the front. Place a bucket under the rear hopper and open the hopper hatch. The abrasive that falls into the bucket can be put straight back into the machine via the front window. Then place the bucket back under the rear hopper and pull the black knob located on the left hand side of the machine ( when viewed from the rear) in and out vigorously several times. This will... Read more

The Flat Glass Cabinet has a 6.5cm flap towards the back of the machine which lifts up to allow you to insert larger flat pieces of glass up to a size of 59" high by 44" wide.